運(yùn)費(fèi)暴漲還缺柜，導(dǎo)致很多客戶的訂單沒(méi)有辦法出貨，該怎么和客戶說(shuō)明情況呢？
hi jack,
we totally understand the serious situation-freight charge increase & containers shortage-at the moment. and it might be difficult for both of us to proceed.
我們完全理解目前運(yùn)費(fèi)上漲和集裝箱短缺的嚴(yán)重情況。而且這對(duì)于我們雙方都很難繼續(xù)推進(jìn)業(yè)務(wù)。
to be candid with you, we keep doing everything we can to fix the bad issues for you. and we suggest you delaying the shipping date to avoid the crazy price during this peak season, even if the mass production were already completed.
坦白說(shuō)，我們一直在盡一切努力為你們解決問(wèn)題。此外即使大貨已經(jīng)完成生產(chǎn)，我們也建議你推遲船期，以錯(cuò)開(kāi)這個(gè)瘋狂的旺季價(jià)格。
kindly note your goods will be stored carefully in our warehouse, without any storage cost. so you could request the delivery whenever the time is better for you. we’re standing by 24/7.
請(qǐng)注意，您的貨物會(huì)在我們的倉(cāng)庫(kù)里小心存放，不會(huì)產(chǎn)生任何倉(cāng)儲(chǔ)費(fèi)用。所以你可以在對(duì)你比較合適的時(shí)間要求發(fā)貨。我們?nèi)旌虼?br> i hope this email finds you well and hope this updated information takes away your worry or depression.
我希望這封電子郵件能讓你感覺(jué)好一點(diǎn)，也希望你了解這些信息后不再擔(dān)心或沮喪。
good luck, for both of us.
best regards,
yibing


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